ASCLD Emerging Issues: Employee Wellness – Tackling Employee Wellness: The Phoenix Police Department’s Crime Lab Approach

ASCLD Emerging Issues: Employee Wellness – Tackling Employee Wellness: The Phoenix Police Department’s Crime Lab Approach

This webinar originally occurred on June 18th, 2020
Duration: 1.5 hours


Organizations often struggle with building supportive organizational cultures, employee morale, and interpersonal relationships. The Phoenix Police Department (PPD) Crime Laboratory has implemented many strategies to address these organizational challenges.

The Phoenix Police Laboratory is a full-service forensic laboratory accredited by the ANSI National Accreditation Board (ANAB) to international standards. During this past year, the PPD Crime Laboratory developed a strategic plan with five key objectives. One of those objectives is dedicated to employee well-being: “The overall health and well-being of our employees is key to providing the highest levels of service to our community. We will employ the following programs to increase employee awareness and resources dedicated to health and well-being.”

Within this strategic objective, laboratory leadership identified seven key focus areas with associated action items:

  • Review and update a lab-wide onboarding program for new employees, including a lab employee orientation, quality assurance training, and the transition to their technical training program.
  • Celebrate employee successes with the entire laboratory (i.e. personal achievements, case processing, team contributions, etc.). This includes recommending and authoring commendations, nominating for Departmental and City Awards, and recommending acknowledgements by professional organizations.
  • Create a Wellness Committee that will coordinate and facilitate employee well-being events each quarter and disseminate information from the City Wellness Committee.
  • Partner with the department’s Employee Assistant Unit to provide training and information on vicarious trauma and resources to deal with the stresses being encountered by forensic employees.
  • Administer an annual employee survey and include employee feedback in the annual strategic planning sessions.
  • Conduct Laboratory Services Bureau (LSB) team-building and cross-sectional activities to promote the development of work relationships and communication.
  • Publish the quarterly LSB newsletter.

Detailed Learning Objectives

  1. Introduce employee wellness as an objective in the strategic plan for an accredited laboratory.
  2. Introduce examples of employee wellness.
  3. Introduce relationship between employee wellness, morale, and performance.


  • Jody Wolf | Crime Lab Administrator for the Phoenix Police Department, Laboratory Services Bureau

Funding for this Forensic Technology Center of Excellence webinar has been provided by the National Institute of Justice, Office of Justice Programs, U.S. Department of Justice.

The opinions, findings, and conclusions or recommendations expressed in this webinar are those of the presenter(s) and do not necessarily reflect those of the U.S. Department of Justice.

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